Refund Policy
Simple returns because we want your kids to be happy! 😊✨
Our Happiness Guarantee 💖
At LRS Innovation, we take pride in the quality of our toys. If for any reason you aren't completely satisfied with your purchase, we're here to help you with a return or exchange.
Easy Returns
Not happy with your toy? No worries! We offer a 7-day return policy for all unused products in their original packaging.
Return Conditions
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Refund Process
Once we receive and inspect your return, we will process your refund back to your original payment method within 5-7 business days.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Need help with a return?
If you need to start a return or have any questions about an existing return, please contact our support team. We'll guide you through every step!